Last updated: April 30, 2025

Thank you for choosing to be part of our community at SMTPProvider Private Limited, doing business as Rock Identifier App ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at support@smtpprovider.com

This privacy policy applies to all information collected through our mobile application, Rock Identifier App, and/or any related services.

1. What Information Do We Collect?

We collect limited information to operate our app effectively and provide you with the best experience.

Information You Provide to Us:

• Photos of Rocks or minerals uploaded through the app.
• Optional feedback or messages you send us.

Information Automatically Collected:

• Device and usage information such as IP address, device type, operating system, unique device identifiers, and app usage data.

Third-Party Services: We may use third-party services (e.g., analytics) that may collect data in accordance with their own privacy policies.

2. How Do We Use Your Information?

We use the information we collect or receive:

• To identify Rocks and provide results based on the image you submit.
• To improve app performance, content, and features.
• To respond to your support requests or inquiries.
• To monitor and analyze trends and usage.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Will Your Information Be Shared With Anyone?

We only share information in the following situations:

• Service Providers: We may share data with trusted partners who help us run the app, under strict confidentiality.
• Legal Obligations: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).
• Business Transfers: In the event of a merger or acquisition, your data may be transferred under the same privacy commitments.

4. How Do We Handle Your Images?

Images submitted for Rock identification are processed by machine learning models. We do not store, share, or use your images for any other purpose beyond delivering the identification result, unless explicitly stated and consented.

5. How Do We Protect Your Information?

We use technical and administrative security measures to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to use secure networks and protect your device.

6. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of analytics tracking.
• Withdraw your consent at any time.

To exercise your rights, contact us at support@smtpprovider.com

7. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you through the app or via email. The updated version will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this policy, you may contact us at:

SMTPProvider Private Limited
Website: https://smtpprovider.com/