Did you receive any email on your birthday from the food delivery app that you use frequently? So personalised that feels like your close friend wishing you! Sounds so overwhelming and makes your day right! But have you ever thought about how do they do that? 

We will tell you how and what is it.

The process is called email automation which uses technology and software to automate various aspects of email marketing and communication. It involves the use of predefined rules and triggers to automatically send emails to specific recipients based on certain conditions or events. And as you have given them your basic information like your age and birthday, they add the information to the database and create personalised emails to attract you.

Sounds very interesting right?

So why you are not implementing the same in your business? Email automation allows businesses and individuals to streamline their email marketing efforts to deliver personalised and targeted messages to their subscribers or customers. Instead of manually sending individual emails, automation tools can handle repetitive tasks and send emails automatically, saving time and effort.

7 Roles of Email Automation in Bulk Emailing

You can use email automation in various ways. After all, communicating with your audience and clients can be done depending on your products and services. It will help you in-

• Efficiency and Time Savings

Email automation eliminates the need for manual sending of individual emails, saving significant time and effort. Businesses can set up automated campaigns and schedule emails to be sent at specific times or triggered by certain events, making time for other important things.

• Personalisation

Automation tools enable businesses to personalise their bulk emails by using customer data and segmentation. By tailoring the content and offers to specific customer segments or individual preferences, businesses can deliver more relevant and engaging emails. So, you can see an increase in higher open and click-through rates.

• Customer Onboarding and Nurturing

Email automation facilitates the process of onboarding new customers and nurturing leads. Through automated welcome emails and drip campaigns, businesses can guide customers through their journey, providing valuable information, building trust, and increasing the chances of conversion.

• Behavioural Triggers

Automation tools allow businesses to set up triggers based on customer behaviour. For example, if a customer abandons their shopping cart, an automated email can be triggered to remind them and urge them to complete the purchase. These behavioural triggers enable businesses to respond in real-time and deliver timely.

• Transactional Emails

Bulk emailing often includes transactional emails, such as order confirmations, shipping notifications, and receipts. Email automation streamlines the process of sending these emails, ensuring that customers receive timely and accurate information regarding their purchases.

• Re-engagement and Retention

Automation tools enable businesses to identify inactive subscribers and trigger re-engagement campaigns. By sending targeted emails to encourage customer reactivation, you can retain customers who might otherwise have slipped away. Additionally, sending automated emails to existing customers can foster loyalty, encourage repeat purchases, and promote upsells or cross-sells.

• Analytics and Reporting

Email automation tools provide detailed analytics and reporting features. You can track metrics like open rates, click-through rates, conversions, and unsubscribe rates, gaining valuable insights into the effectiveness of their bulk email campaigns. Using these data you can make data-driven decisions, refine your email strategies, and achieve better results over time.

In one word, email automation makes your work less difficult. So, if you own a business, make sure to utilise email automation in your bulk emailing campaign for better revenue generation.