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This is the FAQ section for the SMTP Test Tool.
Q: What is an SMTP Test Tool?
A: This is a web-based SMTP test tool. If you’re familiar with SMTP servers, you might know that you can manually use telnet to test a server by sending commands like HELO, MAIL FROM, and RCPT TO to simulate an email. However, using telnet can be a bit tricky and time-consuming. This tool simplifies the process, letting you run diagnostic sessions on SMTP servers directly from your browser instead of manually entering commands.
Q: Why would I need this tool?
A: If you are facing any issues sending emails through your SMTP server, it might not be obvious what’s wrong. Instead of writing test scripts to figure it out, this tool makes it easy to diagnose the problem. It could be anything—incorrect login credentials, lack of server storage, or throttling due to sending limits. With this tool, you can quickly troubleshoot the issue by seeing the exact server response.
Q: How does this SMTP Test Tool relate to SMTP Provider? Do SMTP Provider users need it?
A: This tool was created by SMTP Provider and is available to everyone, whether you use SMTP Provider or not. If you’re an SMTP Provider user and using an SMTP server to send emails, this tool is great for troubleshooting connection issues. Even if you’re not using SMTP Provider, you can still use this tool to identify and solve any SMTP server issues.
Q: What makes this SMTP test tool stand out?
A: This tool is designed to be the best on the web, offering features that make testing easier:
- Authenticate Easy Login Process
- Choose the port according to your business requirements
- Choose security options like SSL & TLS
Q: Why do the Username and Password look different during the SMTP session?
A: The sole reason is that this tool encodes your Username and Password in base-64 format before sending them to the SMTP server, as required by the SMTP standard.
Q: Is it safe to enter my SMTP Username and Password here?
A: Absolutely. The tool doesn’t store any of the information you enter. Your credentials are used temporarily to run the SMTP test, and then they’re deleted immediately after.
Q: What happens if my SMTP test is successful?
A: When the test succeeds, you will receive a simple one-line email from your specified address to the recipient’s email. It cannot be modified so that misuse of the message can be prevented.